The Reset Club

Policies

Membership and booking, in plain language

Everything that governs a membership, written the way we'd explain it at the front desk. No fine print, and a reason attached to every rule.

Joining and leaving

Who can join

Members must be 18 or over, because a membership is a binding agreement and the recovery facilities carry their own requirements. Memberships are personal and non-transferable: one named person, not shared, lent or sold.

The 3-month minimum

Every monthly plan starts with a 3-month minimum, beginning with your first paid month. It does the job a joining fee would do, which is why there isn't one. You also can't change tiers during those three months.

Changing tiers and cancelling

Moving up a tier happens immediately. Moving down, or cancelling, takes 30 days' written notice. There is no cancellation fee.

What you pay

Prices include New Jersey sales tax, so the number on the pricing page is the number that leaves your account. No initiation fee, no joining fee, no annual fee. Billing runs monthly by card.

Taking a break

We don't freeze memberships as a general benefit, because every paused membership holds a spot in a club capped at 750. The exception is a documented leave for injury, illness, pregnancy, relocation or deployment: $30 a month, up to 3 months, once in any 12. It isn't available during your first three months and can't run back to back.

If a payment fails

You get a text with a link to update your card straight away, we retry the next day, and follow up again on day two. Access pauses on day five, we call you on day seven, and the membership cancels on day fourteen if we haven't heard from you. There is no late fee. At 750 members we can pick up the phone, and charging you for an expired card is the opposite of welcoming.

Booking and attendance

Booking window

Classes open 7 days ahead on a rolling basis, and 8 days ahead for founding members. You can hold 7 bookings at a time, one for each day of the window. That limit is what actually keeps peak hours available. Without it, one person can hold every 6pm for a week and decide later.

Open gym and recovery

Neither needs booking. Open gym runs whenever the circuit studio isn't hosting a class. The recovery lounge is walk-up. Booking a sauna slot would turn it into a scheduled treatment, which is a different thing entirely. The attendant manages the room at busy times.

Late cancel and no-show

Cancel more than 8 hours before class and nothing happens. Inside 8 hours it's a $15 late cancel; not turning up at all is $25. Never both for the same class. On the 4× and 8× plans you also lose the class from that month's count. That lost visit is the real penalty and the fee is secondary. Unlimited members have no visit to lose, so the fee is what keeps the spot fair to whoever was waiting for it.

Class waitlists

Join the waitlist for a full class and we text you the moment a spot opens. If you're moved in more than 8 hours before the class, the normal rules apply. If you're moved in inside 8 hours, there's no penalty for not making it. You may not have seen the message in time, and we're not charging you for that.

Unused classes

Classes on the 4× and 8× plans don't roll over. They reset each month.

Guests and visiting

The club is members-only

No public access, no walk-ins, no passes sold to the public. The café has no public door, and events are members and their guests. That's what keeps it the members' room.

Day passes

You get one day pass when you join, and another for every 50 classes you take. Additional passes are $60. A day pass gives your guest the full club for that day: a class, the recovery lounge, and the café and workspace floor.

Bringing someone

Guests must be 18 or over and stay with you for the whole visit. No unaccompanied guests, ever. A day pass is for someone new to the club rather than a way to bring the same person back week after week.

Tours and open houses

Tours run any time the front desk is staffed, booked or walk-in. A tour is a walk through the club with a member of staff, not access to it. We also run one open house a month: a free class and coffee, for people who have never taken a class here.

Waitlist and referrals

The membership waitlist

Once the club hits 750 members, new interest joins a waitlist. It's $1 to hold a place, which puts a card on file so a spot can be taken up the same day it opens. When one opens we offer it to the next person in line, who has 7 days to accept. Decline or go quiet and it moves on, and you go to the back.

Referrals

Refer someone and you get a free month, paid once they finish their 3-month minimum. Once we're at capacity the reward changes: the person you refer skips to the front of the membership waitlist, two people a year.

The club has not opened. These policies take effect when membership billing goes live and may be refined before then. The final terms are the ones in the membership agreement you sign. Questions in the meantime, just ask.